配送ポリシー

Below is a general reference with certain mention made to specific products:
We will have your item ready and shipped within the specified amount of business days listed under the product. Please ensure you check the lead time of the product you purchased as some of our products have longer lead times than others.

Please note that there may be delays from time to time due to stock availability or delays with regards to shipment or manufacturing as well as delays due to lockdown and the new legal requirements.

Please note that public holidays and weekends are not considered business or trading days unless otherwise stated via personal correspondence.

You will receive a notification once your order has been dispatched via the courier service. Should you not receive this confirmation please contact us at: woodservingtary@outlook.com
All online purchases will be delivered to your specified address through our appointed courier service.
All online purchases will include a delivery fee according to your specified address.

If your address and postal code is not within our designated service area and your online order cannot be completed. Please contact us at woodservingtary@outlook.com for further assistance.
To ensure correct delivery, a physical street address and accurate corresponding postal code and contact information must be provided as the delivery address at checkout.

Once your order and payment is received your delivery address and postal code will be verified and additional delivery fees may be applied if necessary. Should this occur, you will be contacted and your order held until additional payment is received.
Should we not have sufficient stock at the time of your online purchase please contact us at woodservingtary@outlook.com and we will advise if further stock can be supplied or manufactured and supply you with the new availability dates.